Frequently Asked Questions

Most frequently asked questions and listed below,if your question is not answered below please email us at:[email protected]

Customer First is our No. 1 Principle,this is how we win our business,we work for our customers ,we work with factories to work for our customer . 

We provide FREE consolation service, and provide an obligation free quote,you don’t  need to pay any cost to use our sourcing service before you place order.

Our Service fee varies from 5%-10% depend on your Total Order Amount (TOA) per time . Check our Pricing here.

Upon you submitted your sourcing request,we will assign a professional sourcing assistant to follow it up,if you provided all the detailed information,you probably get an quote within 48 hours. 

You need to pay the service fee in the balance payment.Check this link to see the full procedure.

By charging 5%-10% service fee,we offer our customer one Step service from product sourcing to FBA shipping,here are our services:Product Sourcing,Arrange Sample Sending for customer check quality,Arrange order,Quality Control,Quality Inspections,and Amazon FBA Prep Services and shipping to FBA warehouses.

Usually ,we accept Paypal for small amount,most of them are sample fee .For payment over 1000 usd ,We accept T/T(Wire Transfer),Western Union ,etc.

Yes,Most of our customers they are from UK,US,Canada,we are very experienced with shipping to USA and shipping to Amazon warehouses .

Under usual practice ,factory will provide certificates,If you need us to help it depend on what kind of certifications ,you can submit your sourcing requests ,and our specialist will take care of your concerns .

Our usual payment model is lie this :30% deposit in advance ,70% balance +service fee before shipment .