Order fulfillment is one of the most important yet complicated aspects of online stores, often requiring third-party eCommerce fulfillment services to help out.
And, there’s a perfectly good reason why eCommerce owners often opt for third-party fulfillment companies – they help save time and money! On top of that, they usually improve the customer experience with your store.
Inventory storage, packaging, and shipping of individual orders can be easily done manually at first, but, once you scale up and start getting tens or hundreds of orders a day, it becomes more complicated. That’s where eCommerce fulfillment services come in.
So, let’s dive in and see some of the top eCommerce fulfillment companies for 2023!
What Is eCommerce Fulfillment?
We can say that eCommerce order fulfillment is perhaps the most important process that contributes to the success of your business. Simply put, it’s the operational process of delivering a product to the end customer.
A typical order fulfillment service for eCommerce will include things like warehousing, inventory management, custom packaging, shipping, return management, etc.
Generally speaking, there are three different ways you can fulfill your eCommerce orders:
- A dropshipping supplier (a seller that agrees to dropship in your name)
- Manual order fulfillment (you hold stock and fulfill orders on your own or with your team)
- Third-party fulfillment companies (aka. eCommerce fulfillment services)
What Are eCommerce Fulfillment Services?
We can define eCommerce fulfillment services as third-party logistics companies with their own fulfillment centers and warehouses.
As such, these fulfillment companies help dropshippers and eCommerce owners who lack the experience or the time to store, manage, and ship their orders.
There are many different types of third-party fulfillment companies, some of them offer an all-around sourcing solution, while others function more like freight forwarders.
23 Top eCommerce Fulfillment Services (List)
We did the research so you don’t have to do it! Let’s take a look at our list of the best eCommerce fulfillment services your business needs in 2023 – their key features, prices, advantages, and drawbacks.
1. NicheSources
Niche is more than just an eCommerce fulfillment company. We provide an all-in-one sourcing solution, and order fulfillment is just one of the services we offer.
Located in China, we’re close to all the suppliers and manufacturers and can source products from any niche with the best price vs. quality ratio you’ve ever seen!
Additionally, we have warehouses in the USA, making it easy for us to fulfill your orders and give your customers short delivery times. Thus, boosting customer experience and making them come back and buy again.
Key Features
- No MOQs
- International order fulfillment, order ships out in 3 to 7 days (for products in stock)
- Warehouses and fulfillment centers in China and the USA
- Inventory management – counting stock, quality inspection, automated order management
- Return management
- Pick and pack services, branded packaging, custom packaging
- Seamless integrations with the biggest eCommerce platforms – Shopify and WooCommerce
- 100% automated order fulfillment
- Additional services – product sourcing, product development (ODM or OEM services), product branding, dropshipping
Pros
- An all-around solution for eCommerce businesses
- Free product sourcing quotes
- Possibilities for branded products or branded packaging
- Product development (ODM and OEM services)
- International shipping and worldwide order fulfillment
- Multiple shipping options to choose from
- Suitable for both dropshipping and wholesale
- Great for DTC brands, wholesalers, and retailers
- No additional fulfillment cost if you use Niche’s product sourcing services
Cons
- A service, warehousing, and shipping fee for products not sourced through Niche
- Not worth it for very small stores that don’t have a stable number of orders and sales
Price Structure
We don’t charge anything extra for order fulfillment for products sourced through us. Plus, you can store your stock in our US warehouses for free for the first 90 days.
We here at Niche are confident in our services and want you to test them for free. That’s why we have a “zero cost, zero risk” way of product sourcing – ask for a free quote!
If you like what you see, place your first order and let us handle everything. If not, no big deal – it was a free quote after all.
We will charge you 5% to 10% of your total order value only if you decide to place an order. This service fee allows us to help you with everything that buying from China entails – sourcing, storage, fulfillment, etc.
Best For
Everyone – dropshippers, DTC brands, retailers, or small businesses with stable sales looking to scale and grow. Niche’s sourcing and order fulfillment solutions are designed to be flexible and scalable. So, we grow with you, hand in hand.
2. Fulfillment By Amazon (FBA)
Many merchants that sell on Amazon find FBA to be the best option for their storage and fulfillment needs.
With Fulfillment By Amazon, you can gain access to effortless shipping and logistics. Amazon takes care of the order fulfillment from beginning to end. FBA also handles return management and customer service management so that you can focus more on your marketing.
Plus, you will automatically gain access to the Amazon Prime two-day shipping for free. Of course, this is a huge plus for your customer satisfaction and loyalty.
Key Features
- Free Amazon Prime two-day shipping
- 185 fulfillment centers globally, 110 in the USA, and the rest in Canada, the UK, Germany, Spain, France, Italy, Poland, and the Czech Republic
- Comprehensive inventory management tools in the Seller Central
- Returns Center that deals with returns and refunds
- Integrations – integrates with most major eCommerce builders and other tools
Pros
- Reliable and world-renowned
- Great for high-volume, high-end stock
- Access to Amazon Prime 2-day shipping
- 24/7 customer support
- Return management
- An inventory and purchase behavior dashboard
Cons
- You have to send your products already packed and prepped.
- Prices often change.
- Amazon owns your customer data (as opposed to gathering data through your store).
- A lack of personalized customer support and experience
Price Structure
The pricing on Amazon FBA is based on your product’s size and weight.
For storage, these are the approximate prices for monthly storage in different periods of the year (although they often change):
- January – September – $0.75/cubic ft. for standard and $0.48/cubic ft. for oversized items
- September – January – $2.40/cubic ft. for standard and $1.20/cubic ft. for oversized items
Check out this Amazon calculator for more accurate pricing.
Best For
Amazon sellers who have a fast inventory turnover
3. Shopify Fulfillment Network (SFN)
Many people with Shopify stores, especially those new to eCommerce, choose Shopify’s own fulfillment network to keep things simple.
SFN is a solid order fulfillment service since it’s a global brand with multiple partnerships and integrations.
The Shopify Fulfillment Network could also help you predict your sales and inventory by using advanced machine learning technology.
All in all, it’s a good option to consider, especially if you already have a Shopify store.
Key Features
- International shipping and a 2-day delivery within the USA
- Multiple fulfillment centers throughout the US
- Real-time inventory tracking
- Predictive order reports using machine learning
- Packaging and custom packing slips are available
- Integrates with Shopify stores and all channels connected to your store
- Support with returns and exchanges
- Basic inspections
- Order tracking
Pros
- Great if you have a Shopify store
- Automated inventory synchronization
- Predictive order reports and machine learning
- Possibility to buy your own shipping labels
- Discounts on multi-unit orders
- Free storage for the first six months
Cons
- Expensive advanced features
- Limitations regarding third-party providers
- Not an all-around eCommerce solution (doesn’t help with sourcing or product development, only after-sale operations like storage and fulfillment)
Price Structure
The Shopify Fulfillment Network charges by the weight of the product they’re shipping. This fulfillment fee is for end-to-end fulfillment including storage, packing, and shipping.
It’s not a very transparent way to set pricing, but it’s definitely simple to understand.
For the first 6 months, you can store your products for free. So, you have no upfront storage costs. If you don’t sell your products within 6 months, you’ll be charged $2.25 per cubic foot.
Best For
Shipping within the US and those with a Shopify store.
4. ShipBob
ShipBob is the next well-known and trustworthy fulfillment company on this list. They’re an end-to-end solution for all your supply chain, warehouse management, and fulfillment needs. ShipBob scores among the highest order fulfillment services in ease of use.
They have warehouses in the USA, Canada, the UK, Australia, and Europe.
Additionally, they’re a great option if you sell FDA-regulated products such as health goods, food, beverages, medical goods, cosmetics, etc. ShipBob offers an FDA-certified and climate-controlled storage solution that will comply with regulations.
Key Features
- Order management – customizing SKUs, assigning barcodes, packaging, finding the best shipping option
- Omnifulfillment – fulfills orders from different channels such as Amazon, Walmart, Facebook, Google, Etsy, eBay, etc.
- Same-day or two-day shipping
- Fulfillment centers in the US, UK, EU, Canada, and Australia
- Distributed inventory management
- Warehousing and kitting
- Packaging
- Integrates well with all major eCommerce store builders (Shopify, WooCommerce, BigCommerce, Magento, Square Space)
Pros
- Easy and simple to use
- Works well with all major store builders
- A flat fee that works well for bulk orders
- Great product handling and climate control (FDA-certified)
- Free processing of returns
- 2-day shipping within the US
- Automated order fulfillment
- Omnifulfillment
- B2B and DTC fulfillment
Cons
- More expensive than others on this list (flat-rate)
- Higher storage fees
- Returns cost $3/order
- You pay for receiving ($25 for the first two hours, $40 per man-hour after).
- Can’t fulfill Amazon Prime or Seller-Fulfilled Prime (SFP) orders
Price Structure
You have to request a quote to get precise pricing.
Generally speaking, here’s what’s available to the public:
- Storage per Bin – $5
- Storage per Shelf – $10
- Storage per Pallet – $40
- Pick & Pack – Included
- Packaging – Included
- Total Fulfillment Cost – starting at $5.38 to $5.91
As you can imagine, it might turn out pretty pricey for high-volume sales.
Plus, you will have additional costs such as receiving the stock ($25 for the first two hours, $40 per man-hour after), returns, etc.
Best For
Selling products that require FDA-certified product handling
5. Rakuten Super Logistics
Rakuten Super Logistics is a great fulfillment company if you have a customer base in the USA since they have 12 fulfillment centers throughout the US.
Due to this network of fulfillment centers, Rakuten Super Logistics is able to offer a 100% next-day ship rate.
However, the interface of the Rakuten website is a bit outdated and might be too complex if you’re new to this.
Key Features
- SmartFill – cloud-based order management and inventory tracking platform
- SmartFreight – an in-house team of freight experts to expedite shipping
- Two-day delivery within the USA (100% next-day ship rate), domestic and international shipping
- A network of fulfillment centers throughout the USA
- Kitting and subscription boxes
- Return management
- Integrates with Shopify, Amazon, eBay, WooCommerce, Magento, etc.
- Additional services – lot tracking, temperature control
Pros
- 100% order accuracy
- Integrated marketing services
- International and domestic shipping
- 2-day delivery within the US
- Kitting services
- Subscription box services
- Better suited for large, enterprise clients
- A cloud-based order management software
Cons
- Better suited for shipping within the US since all fulfillment centers are there (no fulfillment centers outside the US)
- Not very suitable for small eCommerce businesses
- An old-fashioned interface
Price Structure
Unfortunately, to learn the price for the fulfillment services of Rakuten Super Logistics, you have to request a custom quote.
Best For
Clients whose customer base is in the USA and who want more technical tools.
6. ShipMonk
Recently, ShipMonk acquired Ruby Has Fulfillment. All in all, ShipMonk is a scalable fulfillment solution that can fit different business sizes and models, for both eCommerce and retail clients.
ShipMonk offers many different services such as order fulfillment, pick and pack, intelligent software solutions, custom packaging, returns management, subscription fulfillment, crowdfunding fulfillment, and more.
Plus, it integrates with all major store builders and many third-party services.
Key Features
- Warehouses in the US, the UK, and soon in Europe
- Subscription box fulfillment
- Crowdfunding fulfillment
- FBA prep services
- Returns management
- Custom packaging
Pros
- Can ship with DDP Incoterms
- Many shipping discounts
- Subscription box and crowdfunding fulfillment
- Offers FBA prep services
- Good for retail and eCommerce fulfillment
Cons
- Flat pricing regardless of the volume of business
- A bit complex until you get the hang of it
- Warehouses only in the US.
Price Structure
ShipMonk is an eCommerce order fulfillment service with one of the most transparent price structures out there:
- 0 – 500 orders/month: $3 for one product ($0.75 for each additional product in the order)
- 501 – 1,000 orders/month: $2.50 for one product ($0.50 for each additional product in the order)
- 1,001 – 2,500 orders/month: $2.25 for one product ($0.50 for each additional product in the order)
- 2,501 – 5,000 orders/month: $2 for one product ($0.40 for each additional product in the order)
- 5,001 – 10,000 orders/month: $1.80 for one product ($0.35 for each additional product in the order
- 10,000+ orders/month: custom quotes
However, note that you’ll also have other costs such as storage (small bin – $1/month, medium bin – $2/month, large bin – $3/month, x-large bin – $4/month, pallet – $25/month), package materials, and a minimum pick and pack fee of $250/month.
Best For
Selling subscription boxes and crowdfunding
7. Red Stag Fulfillment
Next on our list is Red Stag Fulfillment and its cloud-based order fulfillment software for B2C and B2B retailers.
Although this fulfillment company can process all types of orders, they specialize in bulky or very heavy items such as furniture, industrial items, etc.
Key Features
- 100% guarantee on same-day shipping, inventory accuracy, and order accuracy
- Specialized in the fulfillment of heavy and bulky items
- Pick and pack services
- Kitting and assembly
- Omnichannel fulfillment
- Warehousing and fulfillment in the US
Pros
- Great for heavy and bulky products
- Quick, same-day fulfillment
- Video monitoring
- 100% inventory and order accuracy
- Integrates with Magento, Shopify, BigCommerce, WooCommerce, etc.
- Able to fulfill from multiple sales channels
Cons
- More expensive than others, especially for low sales volumes
- Based in the US only
- You don’t get a dedicated account manager.
- Extra fees for fast shipping
Price Structure
- For receiving service, Red Stag Fulfillment may charge $13.25 per pallet.
- For storage service, it charges $15 per pallet per month or $2 per bin .
- Pick and packing services cost $2.25 to $2.65 for the first item, and 30 cents per additional item.
Best For
Selling large, bulky, very heavy, or high-value products
8. Ryder
Recently, Ryder acquired Whiplash. Today, as part of their supply chain management solution, they offer eCommerce fulfillment, warehousing, distribution, last-mile delivery, etc.
Ryder can help businesses from many different industries, most notably healthcare, automotive, food, beverage, oil, gas, consumer goods, technology, industrial, retail, etc.
Key Features
- eCommerce fulfillment and warehousing
- Last-mile delivery
- White glove delivery
- Automated warehousing and distribution
- Guaranteed 2-day delivery to 95% of the US
Pros
- Good for big and bulky items
- No start-up costs
- 2-day delivery to 95% of the US
Cons
- Not that suitable for customers outside the US
- Not suitable for a small sales volume
Price Structure
You’ll have to get in touch to ask for a custom quote.
Best For
US clients
9. ShipHero
ShipHero is unique on this list because it offers a twice-fold solution to storage and fulfillment:
- A warehouse shipping software (if you want to manage your own warehouse and fulfill orders independently; or
- Outsourced fulfillment services (if you want ShipHero to store and fulfill your orders)
However, it has fulfillment centers in the US and Canada only, so it might not be too suitable if your customer base is in Europe or another country outside of North America.
Key Features
- 7 warehouses across North America (the USA and Canada)
- Inventory and warehouse management
- Returns management
- “No minimum, no contract” clause
- In-package snapshots
- Real-time reporting
- PostHero – allowing you to track packages
- Integrates with many eCommerce platforms (Shopify, WooCommerce, Magento 2, BigCommerce)
- Integrates with marketplaces (Amazon, eBay, Etsy, Walmart, Google Shopping)
Pros
- Automated distribution of your inventory (based on sales data)
- A simple pricing structure
- Speedy delivery
- Integrates with the largest eCommerce platforms and marketplaces
- Same-day shipping
Cons
- DTC brands need a minimum of 500 orders a month to even open an account.
- Software is expensive if you don’t use their fulfillment service.
Price Structure
ShipHero has one of the simplest pricings for fulfillment you can find:
- Fulfillment is based on size and weight and it’s just one price per product including everything (receiving, pick and pack, shipping box, postage, and your preferred shipping method)
- You can choose between standard shipping (3-7 days), 2-day shipping, and overnight shipping (check detailed pricing here)
- Storage fee – starting at $0.65 per cubic foot daily
- Zero costs for setup, software, onboarding, and receiving
Note: If you opt for their software only without using their fulfillment services, the price starts from $499/month.
Best For
US and Canada customers, DTC brands with 500+ orders/month
10. Simpl Fulfillment
Founded in 2016, Simpl Fulfillment is a great eCommerce fulfillment service for businesses of all sizes.
Simpl ships all types of products including fragile, hazardous items, and CBD products, so it could be a great solution for some niches.
Considering Simpl’s end-to-end range of services and its powerful software, we can understand why some people love it.
However, it does have a big drawback – a single warehouse location in the USA. So, it might not be geographically suitable for some of you.
Key Features
- Pick and pack
- US warehouse
- Inventory and order management
- Amazon FBA prep services
- Climate-controlled warehouses
- Crowdfunding campaign fulfillment
- Subscription box fulfillment
- Works with fragile and hazardous items
- Custom packaging
- Integrations with over 50 CMS, shopping carts, and marketplaces
Pros
- Amazon FBA prep services
- Warehouses with climate control
- Crowdfunding and subscription box fulfillment
- 99.98% accuracy guarantee
- Intuitive dashboard and reporting
- Track shipping, orders received, and returns
Cons
- A single US warehouse
- No account managers for FBA clients
Price Structure
Must get in touch and ask for a custom quote
Best For
US clients selling fragile, hazardous, CBD, and other highly regulated types of products
11. Whitebox
Whitebox is the next order fulfillment company we’re going to see here. They offer omnichannel fulfillment services for D2C brands, wholesale buyers, and subscription businesses.
With Whitebox, you get storage, fulfillment, and shipping all in one.
Additionally, you can take advantage of their powerful warehouse software to help you make informed decisions.
Finally, Whitebox has a very different pricing structure than the rest on this list, since it charges fewer fees later on, but much more upfront as onboarding fees.
Key Features
- Marketplace management
- Listing optimization
- Warehousing and order fulfillment
- Insights and analytics
- Returns management
- 2-day shipping in the USA
- Quality control
- Kitting
Pros
- 99.9% order accuracy
- 99.8% on-time delivery
- 2-day US shipping
- SEO-friendly product listings
Cons
- High upfront costs
- A high onboarding fee (about $3000)
Price Structure
Unlike others on this list, Whitebox doesn’t have any hidden or extra costs. In fact, it aims to eliminate as many unnecessary costs as possible later on.
However, there is a $3000 onboarding fee to start with, plus a fulfillment cost of 10% of your total sale.
Best For
Businesses able to cover higher upfront costs and are looking for a more personalized experience
12. FedEx Fulfillment
Next on the list, we have FedEx Fulfillment. The name precedes it, there’s nobody who hasn’t heard of FedEx. But, you might not have known that they also have an entire fulfillment service.
It’s a great solution if you often ship abroad or have an international customer base.
Key Features
- Modular and scalable fulfillment solutions
- International distribution center
- A large fulfillment network
- Return management
- Integrations with Shopify, WooCommerce, Magento, eBay, Walmart, Etsy, etc.
- Climate control
- Kitting and bundling
Pros
- Great for international shipments
- A lot of eCommerce integrations
- Direct access to FedEx’s transportation network
- Supports multiple sales channels
- 2-day shipping anywhere in the US
Cons
- No heavy or bulky products (nothing over 50 lbs. or 18x14x8 inches)
- No fulfilling of Amazon Prime or Seller Fulfilled Prime (SFP) orders
- Supports only FedEx shipping services
- Lacking client support reports
- A monthly minimum of 400 orders
Price Structure
The storage fee of FedEx Fulfillment goes from $8 to $15 per pallet/month.
For pick and pack and the materials used you will pay about 40 cents/item.
Additionally, you have to pay for the FedEx shipping (at discounted rates), and $2.50 for every return.
However, these service prices can vary so it’s best to ask for a custom quote.
Best For
International sellers and those who need worldwide fulfillment
13. Flowspace
With hundreds of warehouses throughout the US, Flowspace can offer one-day and two-day domestic shipping. However, they don’t do international shipping and fulfillment.
If your customers are US-based, then Flowspace can adjust to your business scale and provide very personalized storage and fulfillment solutions.
Since their target clients are smaller, high-growth businesses, Flowspace offers a 30-day onboarding where actual professionals will guide you.
All in all, it can be a good order fulfillment company if your entire business is based in the United States.
Key Features
- Amazon FBA prep
- D2C orders
- eCommerce and retail fulfillment
- FDA and GFSI credited
- Pick and pack
- One-day or two-day shipping within the US
Pros
- 33M sq feet of fulfillment space
- +130 locations throughout the US
- One-day and two-day US shipping
- Customer support with <2hr response time
- 99.9% pick accuracy rate
- 99.9% on-time shipping
- You retain customer data.
Cons
- No international shipping (only nationwide, in the US)
- A lack of third-party integrations
Price Structure
You must get in touch to get a personalized quote.
Best For
Clients with a US customer base (it doesn’t offer international shipping and fulfillment)
14. Fulfillman
Unlike the majority of the fulfillment companies on this list which are either based in the US or have warehouses in the US, Fulfillman is based in China.
They do ship to the US and worldwide. However, due to the lack of US warehouses, you’ll have to wait up to 20 days for US orders and 30 days for deliveries in other countries.
If you don’t mind that, then Fulfillman can be a great all-around solution for your order fulfillment needs.
Key Features
- Amazon FBA
- Crowdfunding fulfillment
- Dropshipping
- Sourcing from China
- Integrates with Shopify, WooCommerce, BigCommerce, Magento, Amazon, eBay, etc.
- Pick and pack
- Branding and photography services
- Wholesale buying
Pros
- Integrates with most major eCommerce platforms and marketplaces
- Good for crowdfunding fulfillment
Cons
- A required minimum of 100 orders/month
- Long shipping times (10-20 days to the USA, and 15-30 days to other countries)
Price Structure
Price per SKU, but must contact them for a quote.
Best For
Buyers that don’t mind longer delivery times
15. eFulfillment Service
Operating since 2001, eFulfillment Service is a known US order fulfillment solution targeting startups and small to medium-sized businesses.
They’re affordable to start with and have no minimum monthly order requirements, which makes them a good option for those just starting out.
However, with time, as your business scales, you might outgrow its features and need something extra. In any case, it’s worth looking into.
Key Features
- Amazon FBA prep
- Fulfillment on multiple sales channels, eCommerce platforms, and marketplaces (Amazon, eBay, Etsy, Shopify, Magento, BigCommerce, etc.)
- Warehousing and storage
- Kitting
- Integrations to 35+ shopping carts
Pros
- No minimum order requirements
- FBA prep services
- No setup fees
- No minimum order requirements
- Integrations to most major eCommerce platforms and marketplaces
Cons
- Not suitable for larger eCommerce stores
- No custom packaging
- Limited reporting tools
Price Structure
You have to get in touch to get a quote.
Best For
Startups and small businesses
16. Nolan Transportation Group
The company we previously knew as FreightPros has now rebranded into Nolan Transportation Group – a freight brokerage and 3PL service.
However, note that NTG places more focus on the actual transport and delivery rather than the entire logistics behind eCommerce and DTC brands.
Key Features
- Full truckload ground transport
- Less than truckload
- Final-mile logistics
- Warehousing solutions 5000+ locations throughout the US
- Beon Digital Logistics Platform
Pros
- 5000+ locations in the USA
- Supply chain consulting
Cons
- Operates in North America only (the USA and Canada)
- Not suitable for all types of businesses
Price Structure
There’s no public pricing available, so you’ll have to ask for a quote.
Best For
US businesses
17. Deliverr
Deliverr is a US-only eCommerce fulfillment company with strategic locations all throughout the country. All to bring the stock close to your customers and speed up delivery.
Compared to the other solutions on this list, the Deliverr service is very simple and straightforward, with a short learning curve.
So, it definitely provides a hassle-free experience for those ready to simplify supply management operations.
Key Features
- A network of fulfillment centers strategically located throughout the US
- Three shipping levels – standard (5 to 7-day), 3-day, and 2-day shipping
- Integrations with most platforms and marketplaces (Shopify, Wish, Amazon, eBay, Walmart, etc.)
- Badges (Free 2-day delivery) across your ads or listings on multiple sales channels to increase conversions
Pros
- 2-day shipping to 95% of the US
- Integrates with major marketplaces and platforms
- Affordable and all-inclusive pricing
Cons
- No international shipping
- Not too many branding and packaging options
Price Structure
Fulfillment cost per item, based on the weight and size. Prices are all-inclusive and cover receiving, pick and pack, handling, packaging, and shipping to any US destination.
For storage prices, it’s also a simple calculation – cubic foot per month/day.
Best For
Beginning US eCommerce owners
18. Omnipack
Omnipack is based in Poland, making it a great order fulfillment company for European eCommerce owners and retailers or if your customer base is in the EU or the DACH region.
When it comes to the type of products Omnipack deals with, it’s mostly cosmetics, supplements and dry food, fashion, books, toys, etc.
Key Features
- 25,000 sq meters of warehouse space
- Same or next-day delivery in Europe and the DACH region
- Pick and pack
- Returns management
- Kitting, labeling, and bundling services
Pros
- 99.92% order fulfillment accuracy
- Fast delivery throughout Europe and the DACH region (next-day delivery)
- Optimized pricing suitable for scaling
Cons
- No US fulfillment
- Lacks branding opportunities
Price Structure
You can get a free quote on their platform to learn the exact pricing for the services you need.
Best For
Businesses with a European or DACH customer base
19. Fulfillment.com
Fulfillment.com is an international eCommerce fulfillment service with fulfillment centers strategically placed throughout the USA, the UK, Europe, Canada, and Australia.
On top of that, they integrate with over 70 eCommerce tools, making them a great choice regardless of your sales channels.
The majority of Fulfillment.com’s clients are international sellers with high-volume orders.
On the downside, this fulfillment company has no pricing structure available publicly, which isn’t that transparent in terms of cost breakdown.
Key Features
- International fulfillment and shipping
- Real-time dashboard for your inventory
- Integrations with 70+ eCommerce tools (platforms, shopping carts, marketplaces, etc.)
- Fulfillment centers in the USA, Canada, the UK, Europe, and Australia
- Health and beauty product manufacturing
- Package tracking
Pros
- Worldwide shipping
- A lot of integrations
- 2-day shipping within the US
- A network of fulfillment centers (USA, Canada, the UK, Europe, Australia)
Cons
- Only four locations within the US
- A minimum 1-year contract
- Unclear pricing (you have to get in touch and get a personalized quote)
Price Structure
No public pricing available.
Best For
International eCommerce sellers with high volume orders
20. Sprocket Express
Sprocket Express is the next eCommerce fulfillment service on our list. It has been operating since 2005 and it ships internationally, mostly dealing with US, Canadian, and European clients.
With Sprocket Express, you can outsource things like website design and management, pick and pack, order fulfillment, warehousing, shipping, and more.
Key Features
- Warehousing and inventory management
- International shipping
- Pick and pack services
- Order fulfillment
- Integrations with Shopify, Amazon, eBay, BigCommerce, WooCommerce, etc.
- Packaging, kitting, and assembling
- Quality inspections
- Reporting
- Website design and management
- FDA certified for dry goods storage
- Experience in fulfilling healthcare products
Pros
- Integrates with all major eCommerce tools and shopping carts
- A comprehensive eCommerce fulfillment solution
- Handles both B2C and B2B orders
- Offers international shipping
- FDA certification for storage of dry goods
Cons
- Pricier than other services for additional services
- Just one US warehouse location
Price Structure
You have to ask for a custom quote, but, generally speaking, anywhere from $1.60 to $3 per order (depending on complexity and size).
There are many other charges for additional services such as stock receiving or extra customer support, so it’s best to really get a direct quote.
Best For
Sellers who need more back-end and technical support
21. Shipfusion
Shipfusion is an eCommerce fulfillment service and logistics provider operating on the territory of North America. More specifically, they have warehouses in Chicago, Los Angeles, and Las Vegas in the USA, and Toronto in Canada.
So, if your customers are based in any of these locations, consider Shipfusion as an option. However, note that they require a minimum of 500 orders per month to use their services.
Key Features
- Warehouses throughout the US and Canada
- Inventory management and order fulfillment
- Returns management
- Climate-controlled storage for sensitive cargo
- FDA-certified
- Integrations with Shopify, WooCommerce, Amazon, BigCommerce, Magento, Walmart, eBay, etc.
Pros
- A great onboarding process
- FDA-certified and great for cold chain transportation
- Food-grade storage
- Integrations with most major shopping carts and marketplaces
Cons
- Not suitable if your customer base is outside of North America
- No clear pricing structure
- A minimum of 500 orders/month
Price Structure
No available pricing, you have to ask for a quote.
Best For
Clients from the US or Canada
22. Ships-a-Lot
Next, we have Ships-a-Lot – a US-based fulfillment company that works the best if you use it with Shopify or FBA sales. However, they also integrate with other major eCommerce platforms and marketplaces.
On the flip side, Ships-a-Lot doesn’t offer international shipping and they have only one warehouse location in the US. This might be a problem for eCommerce owners with an international customer base.
Key Features
- A warehouse management system that integrates with Shopify, Amazon, WooCommerce, BigCommerce, eBay, Etsy, Walmart, etc.
- Storage, pick and pack, and shipping
- Returns management
- Kitting
- Amazon FBA prep services
- Just-in-time fulfillment
Pros
- A central US fulfillment center location
- Multiple integrations with major shopping carts and marketplaces
- Amazon FBA prep
- Most suitable for DTC brands, and selling small items
Cons
- No international freight forwarding, only domestic shipping
- Only one warehouse location in the US
- Not suitable for wholesale or high-volume orders
- Not suitable for large, bulky, or heavy items
Price Structure
No available pricing. You’ll have to ask for a quote.
Best For
DTC US clients selling small commodities to a US customer base
23. ShipStation
The last fulfillment company on our list is ShipStation – web-based order management and shipping software that fulfills and ships globally.
ShipStation integrates with any major eCommerce shopping cart or marketplace you can imagine, and they integrate with many different sales channels to create an omnichannel shopping experience for your customers.
Key Features
- Automated order management
- Integrations with 70+ third-party services
- Shipping and branded shipping
- Inventory management
- Printing your own labels
- Fulfillment centers in North America, Australia, and Europe
- International shipping
Pros
- Real-time shipping rates
- Integrations with a lot of third-party services
- Global shipping
- Located in North America, Australia, and Europe
- Many advanced features
Cons
- No phone call customer service option
Price Structure
ShipStation’s pricing is inclusive of branding and shipping but no postage. However, you can connect your USPS, DHL, or FedEx accounts.
The pricing structure available on their website is:
- 50 shipments/month – $9.99
- 500 shipments/month – $29.99
- 1,500 shipments/month – $49.99
- 3,000 shipments/month – $69.99
- 6,000 shipments/month – $99.99
- 10,000 shipments/month – $159.99
- For 10,000+ shipments/month, request a custom quote
Best For
Stores that need flexible solutions that scale with them
FAQs about eCommerce Fulfillment Services
And now, as always, let’s go over some of the most frequently asked questions about eCommerce fulfillment services:
What Are the Benefits of Using an eCommerce Fulfillment Service?
There are many benefits of outsourcing your order fulfillment service to a third-party fulfillment company. Most notably:
- Sufficient warehouse space to accommodate your bulk order
- Saving time letting you focus on other aspects of your business
- The ability to serve customers internationally without geographical restrictions
- Shorter delivery times due to the close proximity of fulfillment centers to your customers
- The possibility for customized packaging and branding
- A streamlined supply chain management and automated inventory management
- Integration to your website builder, shopping cart, and other eCommerce tools
What to Look for When Choosing an eCommerce Fulfillment Service?
Here are some things to look out for when choosing an order fulfillment service that suits you:
Scope of Services Offered
First, look at their scope of services. Do they offer branding possibilities, custom packaging, or product development? If you need those things yet a fulfillment company doesn’t provide them, move on to the next one.
Shipping and Delivery
Secondly, you’d want to check is the shipping options that the fulfillment service uses. This will largely determine their delivery time.
Needless to mention, you also need a company able to ship to your customers’ locations.
Location of Fulfillment Centers or Warehouses
The next thing you should ask your fulfillment company is the locations of their fulfillment centers or warehouses.
Ideally, they will have a fulfillment center and can store your bulk stock close to your customers. Like this, they can ship out of this center and shorten the delivery time. Overall, shorter delivery times largely improve the customer experience.
Integrations with Your Store
Next, you should ask if they integrate with Shopify, WooCommerce, or other eCommerce platforms that you’re using. Automated inventory management and order fulfillment reduces the risks of human errors and streamlines the entire process.
Return Management
Don’t forget to ask your chosen fulfillment service about their return management and their policies. It’s important that you find a company that agrees to deal with returns and refunds. This will save you tons of headaches in the long run.
Price Structure
The next thing you want to know is the price structure. Some fulfillment services use a flat rate, others charge per weight and size, and of course, we also have storage space to think of.
Make sure that you get all the details in the pricing structure and ask about any extra costs. Ask what’s included in the price. How about the shipping Incoterms they will use? Those can also affect your total expenses.
And, finally, you should learn how scalable their pricing is. Will the same fulfillment company be worthwhile as you scale and grow?
Customer Service
Last but not least, pay attention to the fulfillment company’s customer service. Will you have a dedicated account manager guiding you? Can you reach them by phone, email, chat, or other means?
Fulfillment services should be your long-lasting partners. So, you should definitely look for one ready to support you and meet your needs.
What Is Dropshipping Fulfillment?
Dropshipping fulfillment is a type of order fulfillment service where your supplier (wholesaler, manufacturer, or a sourcing company) takes care of storing, packing, and shipping products to your end customers.
So, your dropshipping store sells a product (which you don’t hold stock), and you redirect the order to your supplier for fulfillment.
Note that quality dropshipping fulfillment suppliers also offer additional services such as branding, branded packaging, private labeling, product sourcing, etc.
What Is the Difference between a Fulfillment Center and a Distribution Center?
These two terms are often mixed up. But, generally speaking, a fulfillment center is a more all-around solution. Fulfillment centers will pick, pack, and ship products directly to your customers and might take care of order management, inventory management, etc.
Distribution centers, on the other hand, usually store bulk products and then ship these bulk products to a retailer.
However, note that many fulfillment centers have distribution centers located strategically to be able to ship also to the end customers.
Wrapping Up
To sum up, we have to point out that this list is in no way exclusive, and there are possibly hundreds of services that aren’t listed here.
However, we did our research the best we could to find the ones that are the most trustworthy and leaders in their industries.
As an end note, we’d recommend that you start with a fulfillment service like Niche that offers scalable and flexible services that adjust easily when you’re a small business and when you start to grow. You can ask for a free quote today.
We sincerely hope that our list of eCommerce fulfillment services will help you choose the one that best fits your needs and budget.
